The only reason a business opens its doors every day is because of customers. It expects to attract new ones and retain old ones. Customers are what make or break a business, and this is where contact centres become vital to the life of a business. Why? Because they are the first … [Read more...]
A Straightforward Guide to Third-Party Logistics for Businesses
Customer satisfaction is reliant on companies meeting their expectations. However, did you know that over a third of businesses will ship products late because they are not in stock? Surely this statistic should ring alarm bells in companies everywhere. In-demand … [Read more...]
4 Unconventional Ideas for Business Worth Considering
With the fast-evolving demands of today's end-users, businesses must stay on their toes and accommodate new requirements. To effectively cater, it's not just the products and services that need to change. Operations should evolve, as well. Doing things differently in business … [Read more...]
Texting Landlines: A Useful Form of Communication for Businesses?
The ability to send a text to a landline, which is then read out in voicemail style to the receiver, is a landline feature that has been around for some time, but it remains largely unused by most people. However, you can now send a text from a landline to a mobile phone, which … [Read more...]
Why Should You Use Texts to Communicate with Your Clients?
Customers are the heart of any business. But most businesses seem to struggle with connecting with the customer. The biggest mistake that businesses make is by calling the customer up. No one wants to answer a phone and instead will wait till it leaves a voicemail. The quickest … [Read more...]
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