Optimal customer experience is the ultimate goal of every call center. As it turns out, one of the most sustainable ways to achieve it is through call deflection. Call deflection provides a way for a contact center to be both efficient and cost-effective. By tweaking your call … [Read more...]
It’s Coding Time: How to Code an App for Beginners
Do you have a great idea for an app? Now is a great time to build an app, especially since people use about 30 apps a month. It will take some work to bring that vision to reality. You have to design the app and learn how to code it. That can be enough to stop you … [Read more...]
Songstats: Power Your Music – With Moments That Matter
Today, the team behind 1001Tracklists announces the launch of Songstats, a cross-platform music analytics service for artists, labels, and industry professionals. Songstats is a mobile-first data solution that delivers important insights in real time. Currently tracking data from … [Read more...]
How To Secure Your Android TV Box with a VPN
Android TV boxes are convenient devices that let you stream media to your TV. They run Android and are designed to be connected to your TV. They are powerful streaming devices and have a lot of features which is partially possible since they run Android. While you're streaming … [Read more...]
8 Must Have Tools for Remote Workers
Having the right remote work tools at hand is now more important than ever. As we are all adjusting to new schedules and new communication techniques, having the right tools by your side may be of huge help. If you are new to working from home, this may be quite an adjustment. … [Read more...]
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