There’s a new kind of customer service that many businesses are increasingly incorporating into their b2c strategy, and that’s customer ‘self’ service – helping your customers to help themselves at times when your reps have their hands tied or are otherwise … [Read more...]
3 Reasons Entrepreneurs Move to Puerto Rico
When you consider the best thriving economic giants of the world, I could bet that Puerto Rico doesn't cross your mind even once. And that is fair and understandable. The country imports over 85% of its products. They also pay a lot for energy, critically about 3 times the amount … [Read more...]
The Latest Trends in Cyber security
Thanks to high-profile cases involving digital giants LinkedIn and Kaseya, practically everybody is talking about cyber security. Rightly so, I say! Did you know there were 106 recorded security breaches in June 2021 alone? And that’s just the recorded ones. To help us all get … [Read more...]
How to Assess Your Business’s Level of Security Risk
With the growing rates of cybercrime, this has become one of the primary areas of concern for businesses today. However, it is equally important not to overlook the physical security of your organization. We may have moved our routine business tasks to digital platforms, but … [Read more...]
Trends in Retail for 2021- How Retail Businesses Are Adapting to the New Normal
The landscape for retail businesses has changed drastically over the last 10 years. Advancements in technology and the global Covid pandemic have caused a shift in consumer behavior and smart businesses have been able to anticipate, adapt and thrive in this new environment. In … [Read more...]
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