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Workforce Management (WFM) is a business process that automates many company functions to help optimize performance. One of the major benefits of WFM is improved employee productivity. By streamlining processes, optimizing schedules, and updating information in real-time, companies can improve production by providing the right information at the right time. It’s not just about happier employees; it can also mean faster processes, fewer errors, optimum resource allocation, and other tangible improvements, which all equate to heightened productivity. This article outlines six ways that Workforce Management enhances productivity.
Streamlined Scheduling
One of the largest benefits of Workforce Management technology is streamlined scheduling. When employees have access to their entire schedule online or on an app, they can see what days they are working, breaks, and shift swaps before ever stepping foot in the office. This eliminates the confusion and time wasted every morning waiting for supervisors to hand out schedules. Scheduling can be done by shift, by geographical location, or even for a particular customer, so that the right people and skills are available at all times. Workforce Management technology also alerts employees of any changes and provides automated alerts to managers when changes need to be made.
Better Compliance
With Infor Workforce Management, there are streamlined processes that promote consistency across the board. Managers don’t have to manually update schedules every morning or every week because it’s done in real-time through software in the cloud. There are also alerts for when changes need to be made, reducing errors, decreasing overtime costs, and creating a streamlined work environment. Employees don’t have to spend time and energy tracking their schedule and other data because it’s all available online at their fingertips. Managers can also see how many hours each employee has worked, making for easy compliance checking and better-organized resources.
Better Use of Labor
Workforce Management technology can capture labor data in real-time, down to the minute if needed. This information can then be used to adjust staffing levels accordingly based on current needs. This means that companies optimize the use of labor every day across their entire operation instead of just scheduling by shift or location, which can lead to under or over-staffing depending on the day’s workload. By using software with Workforce Management, companies can see how many people are scheduled in a particular area at a given time. This analysis is done through an easy-to-use dashboard that presents the data to make important decisions with the best information possible.
Elimination Of Overtime
One of the costliest aspects of doing business is paying employees for working additional hours, whether to catch up on work or because more jobs were expected. Workforce Management technology allows companies to schedule labor based on real-time intelligence around what needs to get done and when freeing managers from making last-minute scheduling changes or double book employees who are needed elsewhere. Automated alerts will ensure that managers know when they need extra help before anyone logs in overtime, which means that employees are free to plan their time much more efficiently.
Better Forecasts
With Workforce Management technology, companies can set labor targets based on production targets and work requirements. This data is tracked in real-time, so if there are any variations based on changes or other factors, managers can take immediate corrective actions which prevent over or under-expenditures.
Workforce Management has been shown to reduce costs, increase workplace productivity, and improve compliance, which many businesses worldwide are implementing. There are a variety of workforce management solutions available, so it’s important to identify your needs first before signing a contract.
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