When you are thinking about how to design an application where security is involved, you might be thinking more about the programming language you’re using than how your app looks and functions. However, you might be surprised to know how much design can actually influence how users view your application and whether or not they choose to share data with you.
Here are some elements you might want to think about including in your app when you go to design it.
1. Two-factor authentication
2. Secure checkout
If you don’t have a checkout that is secure, then you are going to have a difficult time getting users to actually buy anything. You can show your users that you are taking this seriously by making sure that your desktop app includes a SSL signature and that you have certain cues when it comes to entering in their credit card information. Even by including elements such as the credit card options and a lock in the text box to show that their information is secure, you’re helping users feel as though they can trust your application.
3. Data sharing options
Now more than ever, making sure that users can choose to share how much data they want to include can go a long way toward easing their minds. You might want to make sure that they get a notification when they first download the app asking them to share their data with you. You’re also going to want to give them options to change their minds if need be in your settings tab. While it might involve some extra work to build this out, it can be necessary for your users—especially if they are sharing sensitive information that would end up harming them or you if it was stolen.
4. Confirmation screens
Confirmation screens can also be helpful since they can allow you to show users that their action has been completed and what they should expect next. By not providing an order number and letting them know that they are about to receive their product, you might be causing them to worry. A confirmation of purchase or of service can go a long way toward making your users feel more secure while using your application.
You might be surprised to learn how important some design decisions are when it comes to creating an app that feels secure to your users. With these suggestions in mind, you can create an experience that people feel comfortable using, and that is less likely to be hacked in the future.
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