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While designing an app can always be a challenge, you might find it even more so when thinking about some of your older users. They might have some unique challenges when it comes to navigating your app, and you want to make sure that you are doing a good job of helping them reach their goals by using your technology.
Here are some things you will want to consider when you are working with an older demographic.
Larger elements
Most likely, when you are working with some older users, they will have bigger problems when it comes to their phones and applications. This might be because they have difficulty with their eyesight or might not be used to apps with many elements. Therefore, when thinking about your design, you’re going to want to take some time to consider how size might affect how they navigate from one screen to the next and if you need to increase your buttons and font.
Simple navigation
Depending on how old your idea user is, they might not be used to dealing with technology to accomplish tasks at all, which means you will want to think deeply about which types of features you want to include and what you need to do leave out. When it comes to older users, the simplest design is usually the best since it can confuse them or cause them to abandon your app altogether. This is where app design software can be helpful since it can help you see which areas your users tend to drop off.
Dedicated support
Older users are likely going to have to contact support more than younger users who might be used to using technology in their day-to-day lives. This is when you might want to create a dedicated support page or feature where users can look up problems they might have. Depending on what type of resources you have, you might also want to consider looking into having a support team that can help users if they need it. This can help to build trust with your users, as well.
Stripped down design
One benefit of designing for older users is that they tend to care more about functionality than they do about whether or not your design is edgy. Stripping down your design can help your users to figure out what action they should complete next. This means avoiding complicated animations and multiple steps to get from one page to the next. The simpler you can make your design with a single color palette and imagery, the better.
In summary
Older users might have trouble with your application if it isn’t designed with them in mind. By following these steps, you can create an app that benefits your users and that they enjoy having on their devices.
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